Terms of Service

1. The service

Slingdrop lets you upload files, share them as links, and collaborate on them. It is operated by Sansa Vision ("we", "us"). You can use parts of Slingdrop without an account; some features need an account or a paid plan.

2. Your account

You must be at least 13 years old (or the minimum age in your country) to use Slingdrop, and old enough to agree to these terms. Keep access to your email and devices secure; you're responsible for activity on your account.

If you use Slingdrop for an organisation, you confirm you're allowed to accept these terms on its behalf.

3. Your content

You keep all rights to what you upload. You give us a limited licence to store, process, convert, display and transmit your content only as needed to run Slingdrop for you and the people you share with, including generating previews, transcripts and AI results when you or your recipients ask for them.

You're responsible for having the rights to share what you upload and for who you share it with. Anyone with a public link can view a public drop, so choose access settings carefully.

4. Acceptable use

You must follow our Acceptable Use Policy. We may remove content, disable links or suspend accounts that break it, and we report child sexual abuse material to the relevant authorities.

5. Plans, purchases and refunds

Free features may change or be limited. Paid plans are sold through the Apple App Store and Google Play (and later through our web checkout). Billing, renewals, cancellations and refunds for in-app purchases are handled by the store you bought from, under its terms. Plan limits are described on our pricing page.

If you downgrade or a paid plan ends, content above your new limits may become read-only or expire according to the limits of your plan.

6. Expiry and deletion

Drops expire at the time you choose or your plan allows, after which we delete the stored files. Deleted drops stay in Trash for 30 days unless you delete them permanently. We don't guarantee that we can recover content after it has expired or been deleted, so keep your own copies of important files.

7. Availability

We work hard to keep Slingdrop fast and available, but we provide it "as is" and "as available", without warranties of any kind to the extent the law allows. We may change, suspend or discontinue features with reasonable notice where practical.

8. Liability

To the extent the law allows, Sansa Vision is not liable for indirect, incidental, special or consequential damages, or for lost profits, data or goodwill. Our total liability for any claim relating to Slingdrop is limited to the greater of the amount you paid us in the 12 months before the claim or USD 50. Nothing in these terms limits liability that cannot be limited by law.

9. Ending these terms

You can stop using Slingdrop and delete your account at any time in Settings. We may suspend or end your access if you break these terms or the law, or to protect users or the service.

10. Changes

We may update these terms. If changes are material we'll tell you by email or in the app before they take effect. Continuing to use Slingdrop after that means you accept the new terms.

11. Governing law

These terms are governed by the laws of Malaysia, without regard to conflict-of-law rules, and disputes will be handled by the courts of Malaysia, unless the law where you live gives you the right to bring claims in your local courts.

12. Contact

Questions about these terms: support@slingdrop.my.