Support
How can we help?
Write to us and a person answers, usually within one working day.
Contact us
Email support@slingdrop.my with what happened and, if you can, the link to the drop. We answer in English and Swedish.
Subscriptions
Plans bought in the iPhone app are managed in your Apple ID settings (Settings → your name → Subscriptions). Use Restore purchases in the app after switching devices.
The app
Sign in with the same email on every device to see your drops, inbox and plan everywhere. Update to the latest version if something looks wrong.
Your data
You can download or delete your files and your account at any time from Settings. See the privacy policy for what we store and why.
Report a file
If a drop breaks the rules or contains malware, use Report on the drop's page or the report form. We review every report.
Security issues
Found a vulnerability? Email support@slingdrop.my with “Security” in the subject. See our security page for how we handle disclosure.
Slingdrop is made by Sansavision, a division of Sansa Group AB, Göteborg, Sweden. See the privacy policy and terms.